Contact the RCWCO Concierge
From specific clone calibre sourcing to pre-shipment 4K timegrapher QC video inspections, our horological concierges are available 6 days a week to assist you.
VIP WhatsApp Concierge
Connect directly with a senior horologist for immediate availability, serial video checks, and private crypto invoicing.
Chat on WhatsApp →Direct Client Line
+1 (800) 729-2661
sales@replicawatchesco.com
Stealth Logistics Hub
Discreet dual-box dispatch from our Zurich, Hong Kong, and Boston hubs with zero customs seizure liability.
Track a ShipmentHorology Concierge Desk
- Primary Concierge Email sales@replicawatchesco.com
- Phone & Direct WhatsApp +1 (800) 729-2661
- Client Service Hours Monday – Friday: 10:00 AM – 6:00 PM (EST (UTC -5:00)) Saturday: 11:00 AM – 4:00 PM • Sunday: Closed (By Appointment)
- Inspection & Dispatch Hubs Zurich (CH) • Hong Kong (SAR) • Boston (USA)
Frequently Asked Questions
Every watch is shipped inside an unbranded commercial parts container with professional courier manifests. In the exceptionally rare event of an inspection delay or customs hold, RCWCO assumes full liability and immediately re-ships a replacement unit at zero cost to you.
Yes, absolutely. Prior to shipping, we film high-resolution macro videos and timing diagnostics on genuine Witschi timegrapher machines, recording beat rate, amplitude (minimum 280°), and daily deviation (+/- 3s/day) with your serialized order number visible.
Clients who pay with Bitcoin, USDT, Ethereum receive an instant 10% discount off the entire order. Select Crypto at checkout or contact our concierge via WhatsApp to generate a direct wallet transfer address.
Our 2-year warranty covers all internal mechanical movement defects, automatic rotor winding, chronometer balance spring regulation, and water resistance gaskets. Repairs are handled through our regional watchmaker service facilities in the US and Europe.
Yes. If you are looking for a specific factory batch (such as Clean Factory Dandong 4130, VS Factory 3235, or BTF Daytona), please state this in your inquiry. Our sourcing desk has direct relationships with top manufacture facilities.
Submit a Concierge Inquiry
Please provide your details below. A senior horology concierge will review your request and get in touch via your preferred channel within 15 minutes.